Insurance Payer Collection & Patients/Self-Pay Collection

PATIENTS/SELF-PAY COLLECTION
An estimated 85% of all medical services are paid through credit arrangements.   This makes you a credit grantor, much like department stores, oil companies, utilities and other vendors.  You differ, however, from most other credit grantors in at least two ways:

• In most cases, your "customer" would rather not have to use your service. And, in some instances, patients do not have a choice of products, services, or brand names, nor can they make price comparisons.
• Although you may have treated an injury or illness and made the patient feel better, there usually isn't anything tangible, such as a car or television set, to be a reminder of your care.

WHAT WE DO
Olympian Receivables Recovery can help!  We offer three types of collection alternatives: Early collection (stage I), Direct collection (stage II), and Legal options (stage III).

Stage I – Early Collection.  During this phase, all monies are paid directly to your office (or your billing company), so you retain control of your accounts.  The goal is to get you paid.  Past results prove that early demands (no more than 90 days from original date of invoice or last day of service) from a third party recover more money. Once you've submitted an account, let Olympian Receivables Recovery do the persuasion with our exclusive collections program, so you can get back to the business at hand.  You get to choose whether you want us to use diplomatic or firm language in our communications.  And once a customer pays, they’ll receive an acknowledgement and thank you letter allowing you to retain their goodwill. During Stage-I we charge a flat fee of $19.95 per account, with no additional fees or dues.  Flat fees must be prepaid up front when engaging our services.
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Stage II – Direct Collection.  Includes intensified collection methods. “You're fed up. Someone owes you money and you're past being diplomatic.” The Olympian Receivables Recovery Phase II process brings direct debt collections communication to bear on those that owe you money.  During this phase, accounts are assigned to our professional collection associates who are trained not only on the latest collection techniques and regulations but also on healthcare matters which allows them to intelligently deal with any objections that may be raised during the collection process.
Stage II collections are done strictly on a contingency fee basis – NO COLLECTIONS / NO CHARGE.  Our contingency fees are extremely market-competitive and are determined by factors such as amount, aging, type of debt, whether skip tracing is required, etc.  We will examine your portfolio of collection accounts and calculate a fair and competitive fee for you.
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Stage III – Legal Options.  When all else fails it may be necessary to file a lawsuit to settle your receivable.  We will advise you and obtain your authorization before turning the matter over to one of the highly-trained/bonded collections attorneys in our network.  You will be responsible for litigation and attorneys costs but our fee will be reduced to ½ our normal contingency fee.  We will share the cost burden with you.
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